Privacy Policy

1. Who we are

Easy Job Planner ("we", "us", "our") is a job management platform for UK service businesses. We are the data controller for the personal data we collect through our website at easyjobplanner.com and our mobile and web applications.

If you have any questions about this policy, contact us at privacy@easyjobplanner.com.

2. What data we collect

We collect the following categories of personal data:

• Account information: name, email address, phone number, business name, and password when you register.
• Customer data: information you store about your customers, including names, addresses, email addresses, and phone numbers.
• Job and financial data: quotes, invoices, job details, schedules, and payment records you create within the platform.
• Usage data: how you interact with our services, including pages visited, features used, and session duration.
• Device and technical data: IP address, browser type, operating system, and device identifiers.
• Communication data: messages you send to our support team.

3. How we use your data

We use your personal data to:

• Provide, maintain, and improve our services.
• Process your account registration and manage your subscription.
• Send you service-related communications, including security alerts and product updates.
• Provide customer support and respond to your enquiries.
• Analyse usage patterns to improve our platform.
• Comply with legal obligations.

4. Legal basis for processing

We process your personal data on the following legal bases under UK GDPR:

• Contract: processing necessary to provide our services to you.
• Legitimate interests: improving our services, preventing fraud, and ensuring security.
• Legal obligation: complying with applicable laws and regulations.
• Consent: where you have given us specific consent, such as for marketing communications.

5. How we share your data

We do not sell your personal data. We may share your data with:

• Service providers: hosting, email delivery, payment processing, and analytics providers who process data on our behalf.
• Legal authorities: when required by law or to protect our legal rights.
• Business transfers: in connection with a merger, acquisition, or sale of assets.

6. Data retention

We retain your personal data for as long as your account is active or as needed to provide our services. When you delete your account, we will delete or anonymise your data within 90 days, unless we are required by law to retain it for longer.

7. Data security

We implement appropriate technical and organisational measures to protect your data, including encryption in transit (TLS) and at rest, access controls, and regular security assessments.

8. Your rights

Under UK GDPR, you have the right to:

• Access your personal data.
• Rectify inaccurate or incomplete data.
• Erase your data (right to be forgotten).
• Restrict processing of your data.
• Port your data to another service.
• Object to processing based on legitimate interests.
• Withdraw consent at any time where processing is based on consent.

To exercise any of these rights, contact us at privacy@easyjobplanner.com. We will respond within one month.

9. International transfers

Your data is primarily stored and processed within the United Kingdom and European Economic Area. Where we transfer data outside these regions, we ensure appropriate safeguards are in place, such as standard contractual clauses.

10. Children's privacy

Our services are not directed at individuals under the age of 16. We do not knowingly collect personal data from children.

11. Changes to this policy

We may update this policy from time to time. We will notify you of significant changes by email or through a notice on our website. Your continued use of our services after changes take effect constitutes acceptance of the updated policy.

12. Contact us

If you have questions or complaints about this policy, you can reach us at:

• Email: privacy@easyjobplanner.com

You also have the right to lodge a complaint with the Information Commissioner's Office (ICO) at ico.org.uk.